Privacy Policy

A legal disclaimer

Future Pages CIC Privacy Policy

Future Pages CIC is committed to protecting the privacy and security of the personal information of children, youth, parents, guardians, volunteers, and other stakeholders who interact with our organisation. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable privacy laws and regulations, including but not limited to the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR) where applicable. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and we encourage you to review this Policy periodically.

OUR CONTACT DETAILS

Name: Future Pages CIC

Address: 1- 3 Gloucester Road, Bishopston, Bristol, BS7 8AA

Phone Number: 07450271651

E-mail: support@futurepages.co.uk

THE TYPE OF PERSONAL INFORMATION WE COLLECT

We currently collect and process the following information:

personal identifiers, contacts, and characteristics (for example, name and contact details, such as email addresses and phone numbers)

employment/volunteer information (for example organisation or department, profession, and role or technical background)

We may also collect non-personal information, such as demographic data, preferences, and usage patterns, to improve our services and service-user experience.

HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT

Most of the personal information we process is provided to us directly by you for via:

Participant information forms

Staff Information Forms.

We also receive personal information indirectly, from the following sources in the following scenarios:

Referrals to our services

We use the information that you have given us in order to:

To keep a demographic record of who we engage with for equal opportunities monitoring, fundraising and impact measurement.

To learn what we can do better, and how.

To keep individuals up to date with relevant opportunities or information.

To make contact for reasons relating to the individual’s voluntary interactions with us.

This Policy operates on a “need to know” basis, apart from staff and volunteers of future pages CIC no one will have access to client or organisational information unless it is relevant to the service or their work.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent, You can remove your consent at any time. You can do this by contacting support@futurepages.co.uk

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

HOW WE STORE YOUR PERSONAL INFORMATION

Your information is securely stored. We implement appropriate technical, administrative, and physical security measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

We keep personal identifiers and employment information data for 18 months. We will then dispose of your information by deleting it securely from our systems.

THIRD-PARTY LINKS AND SERVICES

Our website and services may contain links to third-party websites, products, and services that are not owned or controlled by Future Pages CIC. This Privacy Policy does not apply to such third-party sites, and we are not responsible for their privacy practices.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via email at support@futurepages.co.uk or in writing to Future pages CIC

1 - 3 Gloucester Road

Bishopston

Bristol,

BS7 8AA

if you wish to make a request.

HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us at support@futurepages.co.uk or in writing to Future pages CIC

1 - 3 Gloucester Road

Bishopston

Bristol,

BS7 8AA

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk